Liz has been working in the utility industry for over 10 years. Her background is consumer research, with her latest endeavor investigating consumers of electricity. She leads a diverse and intelligent staff, focusing on market research, product development, measurement;/verification, contracts, and compliance. The projects eliciting the most pride are those that engage customers in behavior awareness and change. In her personal life, she is an avid composter, gardener and recycled art artist.